Privacy Policy

Welcome to FXEthio. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services. By accessing or using FXEthio’s services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect various types of information to provide, improve, and protect our services. This information includes, but is not limited to:

a. Information You Provide

• Account Information: When you create an account with us, we collect personal information such as your name, email address, and other relevant details to manage your account and provide a personalized user experience. This information may also be used to communicate with you about important account-related updates.
• API Key Usage: If you generate an API key, we associate it with your account for authentication purposes, and to facilitate API requests that you make. API keys are important for securing your access and preventing unauthorized usage.

b. Automatically Collected Information

• Log Data: We automatically collect log data when you access our website or services. This includes information such as your IP address, device type, browser type, operating system, and access times. We use this data to improve our service performance and understand how users interact with our platform.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track site usage and enhance user experience. These technologies allow us to remember your preferences, improve functionality, and analyze user behavior.

c. Third-Party Data

• Exchange Rate Data: We may aggregate data related to exchange rates, including financial data from third-party sources like Ethiopian banks. However, we do not collect or store any personally identifiable financial information from users.

2. How We Use Your Information

We use your information to provide, improve, and protect our services. Specifically, we use the information we collect for the following purposes:

• Service Provision: To operate and maintain our services, including authenticating your identity when you log in, and enabling secure API interactions.
• User Experience Improvement: To enhance user experience by analyzing usage trends, diagnosing technical issues, and developing new features that cater to user needs.
• Communication: To send you important notifications related to your account, such as security alerts, updates, and promotional offers that you’ve opted into.
• Compliance with Legal Obligations: To comply with legal requests or regulatory requirements, such as providing data to authorities if necessary, in accordance with applicable laws.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or government request, or to protect our legal rights.
• Service Providers: We may share data with trusted third-party vendors who assist in operating our services. These providers are required to use your data only to perform tasks on our behalf, and are obligated to protect your data in line with our privacy practices.
• Business Transfers: If we undergo a business transfer, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that process. We will notify you of any such changes and explain your rights in that context.

4. Data Security

We implement industry-standard security measures to protect your data. These measures include encryption, secure authentication protocols, and access control mechanisms. Despite these efforts, please be aware that no method of transmitting information over the internet or storing data is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have several rights regarding your personal data, which include the following:

• Access and Correction: You can request access to the information we hold about you and correct any inaccuracies in that data.
• Deletion: You can request the deletion of your account and associated personal data. Upon request, we will delete your data in accordance with applicable laws, unless we are required to retain it for legal purposes.
• Opt-Out: You may opt out of certain uses of your data, such as marketing communications, by adjusting your preferences or unsubscribing from emails.
• Cookies Preferences: You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your account is deleted, we will remove or anonymize your personal data, unless retention is necessary for legal, regulatory, or contractual reasons.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page with the new "Effective Date" at the top. We may also notify you of significant changes via email or other means.

By continuing to use our services after changes to this Privacy Policy, you accept the updated terms. We encourage you to review this policy periodically for updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

FXEthio Support
Email: support@fxethio.com
Website: https://fxethio.com

Thank you for trusting FXEthio with your personal data. We value your privacy and strive to provide secure and reliable services.